CRM:
Sell Faster
Modern User Interface
An intuitive user interface designed for sales. A Dashboard for a better overview of the sales activities. Useful tips and best practices to configure and deploy your CRM.
Mobile
Sell on the road with Odoo's mobile user interface.
Reduce data entry
Get leads automatically created from emails, VoIP calls. Send quotes in just a few clicks, manage your pipeline with drag & drop, etc.
Large screen view
Optimized view for large screens, with the opportunity form on the left and a scrollable chatter on the right.
Leads
Leads Nurturing
Create campaigns to automatically send emails tailored to the lead segment and activities of the lead.
Lead Scoring
Score your leads based on explicit and implicit criteria (on pages viewed, localisation, time). Define different actions based on lead score and team assignation rules. Decide which total score deserves to be converted into an opportunity.
Import Leads
Easily import prospects files with Odoo's column matching tool.
Online Acquisition
Get more than 30 marketing apps to boost leads acquisition from your website: Search Engine Optimization tool, form builders, etc.
Deduplication
Get proposition of leads to merge when converting a lead into an opportunity. Create contacts automatically based on leads.
Assignation Rules
Define your own rules to assign leads to the right sales team or sales person based on quotas and segments.
Call-to-actions
Optimize leads acquisition with Odoo's five call-to-actions and the a/b testing tool.
URL Trackers
Track the source of the leads using UTM trackers in all your marketing campaigns.
Opportunities
Activities and calls management
Organize sequence of activities per opportunity. Schedule activities. Log every activity immediately in the opportunity's chatter with predefined actions. Track, log and analyse the activities of your team.
Pipeline management
Get a clear overview of the opportunity pipeline. Work faster with the drag & drop interface. Set up specific stages for each sales team. Possibility to create sub-stages to better organize the processes. Automatic archiving of lost opportunities. Manual archiving of other opportunities. Lost is no longer a stage but a separate field, enabling more powerful analysis of pipeline - e.g. Lost ratio per stage.
Customize stages
Customize your pipeline by adding description on stages.
Schedule Meetings
Schedule meetings from the opportunity of customer. Sync with mobile phones and Google calendar.
Plan Next Actions
Plan next actions and schedule your daily work based on most important opportunities and tasks.
360° Visibility
Get all information right into the opportunity: pages visited on your website, mails, meetings, next actions, preceeding orders, etc.
Lost reasons
Analyze lost reasons on your opportunities to improve your sales effectiveness.
Revised configuration options
Activate leads if needed.
Customers
Address Book
Get a clear address book shared amongst your sales persons.
Customer Preferences
Set customer preferences easily: language, delivery methods, financial data, etc.
Multi-Address
Have multiple addresses and contacts for a single company.
Full History
Get the full history of activities attached to any customer: opportunities, orders, invoices, total due, etc.
Efficient Communication
Emails Templates
Create template of emails for most common communications with your customers or opportunities.
Email Gateways
Get all your email communications automatically attached to the right opportunity. Create new leads automatically based on incoming emails.
Custom Alerts
Follow key opportunities in just a click and get alerts based on relevant activities.
Reporting
Dashboard
Use predefined dashboards or build your own with the advanced reporting engine. Share filters with the team.
Opportunities Analysis
Analyse your opportunities pipeline with advanced filters, grouping, drill down, etc.
Cohort Analysis
Keep track of the evolution of your KPI's over time and detect trends.
Leads Analysis
Get statistics about your sources of leads to evaluate the ROI of your marketing campaigns.
CRM Dashboard
Visualize your sales teams KPI's at a glance.
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Sales:
Sell More Efficiently
Modern User Interface
All the information you need, where you need it with a fast and intuitive user interface designed for salespeople.
Mobile
Use Odoo's mobile interface to sell on the road.
Reduce Data Entry
Send quotes in a just a few clicks. Convert quotes to sales orders and invoices from the same screen. Integrates with the CRM app to manage your sales pipeline from qualification to closing.
Sales warning
Get warnings before sending quotations to specific customers or for specific products.
Create Professional Quotations
Quotation Builder
Create a polished quote in seconds. Use predefined products, price lists, and templates to help your salespeople work more efficiently.
Quotation Template
Design custom quotation templates in just a few clicks and reuse them to save time.
Pro-forma
Send Pro-forma invoices to your customers.
Upselling
Quotations are optimized to help your company sell more by proposing extra options, additional products, applying closing triggers, discounts, etc.
Electronic Signature
Sell faster with electronic signatures, allowing your customers to review and sign your quotations online.
Variants Grid Entry
Add product variants to your sales orders with a grid, or matrix, displaying all the possible combinations of a product's attributes (e.g. sizes, colors).
Manage Orders & Contracts
Sales Orders
Convert quotations into sales orders in one click or, let your customers do it themselves with online quotes and Odoo eSign. Save time with the ability to modify sales orders, sell product kits, and ship partial orders.
Manage Invoicing from Sales Orders
Invoice on ordered or delivered quantities, based on time and materials. Manage payment terms by customer or by invoice. Easily track and follow up on invoice aging.
Customer Portal
Provide customers with access to an online portal to view their quotes, sales orders, and track the status of delivery orders in real-time.
Order-Specific Routes
Apply special routes from order lines: dropshipping, replenish on order, etc.
Contracts
Track each phase of a contract such as invoicing, renewal, and upselling. Fully integrated with Odoo Subscriptions for managing recurring invoices such as memberships or service contracts, contract renewal alerts, and contract options as well as track recurring revenue via the MRR dashboard.
Incoterms®
Configure Odoo Sales to automatically display Incoterms directly on the invoice.
eSignature
Use Odoo eSign to easily get signatures on NDAs, contracts, or any PDF document.
Streamline Communication
Schedule Activities
Follow key quotations and orders in just a click and get alerts based on relevant activities.
Email Gateways
See all of your email communications automatically attached to the associated customer order, allowing you to trace back on discussions and negotiate more efficiently.
On-Boarding Emails
Create email templates for specific products to provide relevant information to buyers such as instructions, service reminders, etc.
Inter-Companies Rules
Automatically mirror sales and purchase orders in a multi-companies setup.
Maintain Products & Prices
Product Variants
Create and configure products with multiple attributes or variants such as size, color, finish, etc.
Discounts
Apply discounts on any quotation line item and choose if the discount should be visible or hidden.
Product Types
Manage any type of product including services, stockable products, delivery charges, electronic products, or consumables.
Third-Party Shipper
Compute shipping costs automatically, print shipping labels and track your shipment. Works with UPS, DHL, FedEx, USPS, Bpost, Easypost.
Shipping Cost
Compute shipping costs based on multiple variables (weight, volume quantity, margin, delivery address, etc)
Coupons
Create a custom coupon code for a pricelist and allow your customers to activate their discount at purchase.
Product Configurator
Configure and sell your products by easily selecting your variants attributes with exlusion and optional products.
Units of Measure
Sell product in multiple units of measure and let Odoo manages the conversion.
Pricelists
Compute the correct price based on customer conditions. Add pricelists to individual products depending on each customer's segment. Automatically use the applicable pricelist based on order conditions such as quantity and/or time.
Intuitive Reporting
Trackable KPIs
Easily monitor a KPI dashboard for important information such total amount invoiced, sales per country/sales person/sales team, churn, MRR, lifetime value, CAC Ratio, upgrades/downgrades, etc.
Next Activities
Get a full overview of all your sales activities, next actions, and performance data.
Order & Invoicing Analysis
Choose whether your statistics are based on orders, invoices, or both. Group sales by any category such as product type, salesperson, country, and sales team.
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Invoice:
Manage invoices
Create customer invoices
Issue clear, complete and professional invoices in seconds.
Print or send by email
Print a hard copy of your invoices to send them by post or send them by email.
Issue refunds
Create credit notes and manage reimbursements.
Multi-company rules
Automatically mirror orders and invoices in multi-company setup.
Address autocomplete
Enter a valid VAT number and Odoo will autocomplete the name and the address of the customer (Europe only).
3-Way matching payments
Compare what you have received with the vendor bill to release an invoice for payment.
Manage supplier invoices
Record supplier invoices in the system to manage payments and integrate them into accounting.
Handle recurring invoices
Set the frequency of invoicing for products in accordance with contract specifications.
Include Incoterms®
Use Incoterms® standards to make sure you have the right terms on your contracts.
Payments terms
Simple management view.
Customers payments
Batch deposit available. Customer Statements: manage the follow-up from a single simplified interface.
Handle payments
Invoices overview
Get a broad view on all invoices and filter them by status.
Import bank statements
Automatically link payments to your bank accounts with existing invoices by importing your bank statements into the system. Synchronization with 24000 banks mostly in US, Australia and New-Zealand. Importation of files in format: OFX, QIF, CSV, CODA.
Multiple currencies
Allow customers to pay in their currency with an automatic currency converter and record gains and losses for each conversion. Automatic update of currency rates base on a chosen frequency: daily, weekly, monthly.
Get paid online
Send your invoices by email and add a link to Authorize, Paypal, Ingenico, Buckaroo or Adyen to get paid quickly, easily and securely.
Batch Payments
Select multiple vendor bills and pay them all at once. Work to credit a batch of customers via SEPA Direct Debit or credit card tokens.
Automate follow-ups
Create steps and automated actions to be taken by the system in case of a payment issue.
Reports
Full accounting reports
Get complete reports for journals, legal statements, chart of accounts, etc.
Sales reports
Get direct access to key information with dynamic and customizable dashboards.
Automated tax reports
Set up your tax rules to automatically calculate them in your invoice, and define where rounding occur to get accurate reports.
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Purchase:
Clean & fast
Modern user interface
A fast user interface designed for modern inventory management. Get more work done with less effort with or without barcode scanners.
Control vendor bills
Compare the information appearing on the Purchase Order, the Vendor Bill, and the Receipt to make sure you pay the correct bill (3-way matching).
Purchase tenders
Launch purchase tenders, integrate vendor's answers in the process and compare propositions. Choose the best offer and send purchase orders easily. Use reporting ton analyse the quality of your vendors afterwards.
Blanket order agreement
Buy goods from a supplier at a negotiated price, on a recurring basis during a specific period of time.
Requests for Quotations
Create RfQs for your suppliers
Configure each to product to send out Requests for Quotations to each of your suppliers.
Send requests through the post or by email
Send RfQs by email directly from the app or print and send them by post, all in just one click.
Get offers for multiple items
Send out RfQs for multiple products at the same time.
Personalize your message
Add a custom message to your suppliers for each of the RfQs sent.
Automate the process
Save time by setting up rules to automatically send RfQs to your suppliers based on your stocks levels.
Variants Grid Entry
Add product variants to your purchase orders with a grid, or matrix, displaying all the possible combinations of a product's attributes (e.g. sizes, colors).
Manage orders
Monitor RfQs and orders
Keep track of the status of your quotes and orders, of the amount of the orders and the expected delivery date. No more generation of draft PO. Auto-complete when generating a draft invoice.
Manage incoming products
Keep track of your stock and determine quantity and locations for each batch of items you receive.
Automate ordering
Set up procurement rules to automatically order the necessary items based on stock levels, minimum quantities per location or per supplier, sales, or other parameters.
Manage invoicing
Create drafts
Design drafts of invoices which you can easily modify or cancel later.
Control future orders
Keep track of orders that have been created for a date in the future.
Handle internal moves
Organize the movement of items between two locations you own.
Handle Products
Create products
Define sale price, type, barcode and reference to easily differentiate similar products.
Add supplier reference
Add the reference used by each supplier for the item to make it easier to find for both them and you.
Add product variants
Add variations such as color, memory capacity, etc. on the product to allow for a cleaner list of products.
Define procurement rules
Reference all the suppliers distributing the item, order them by priority, and record their delivery time and minimal quantity to save time on new orders.
Ideal search filters
Search products with the supplier reference on the purchase order.
Units of measure
Purchase in different units of measure and let Odoo manages the conversion.
Check stock and availability
Keep track of stock, incoming orders and product availability.
Specify storage location
Define the product’s exact position within your warehouse.
Create sale conditions
Define the length of the warranty and specify customer and manufacturer lead times.
Add POS and website specifications
Add specifications to the product for its point of sale or for the website.
Include accounting rules
Specify your accounting category and define customer and supplier accounts and taxes.
Analyze & forecast
Dashboards
Use predefined dashboards or build your own with the advanced reporting engine Share filters with the team.
Inventory forecasts
Get forecasts of product availabilities based on confirmed sales orders, purchase orders or manufacturing orders as well as internal moves.
Multi company rules
Automatic reconciliation between companies
Save huge amounts of time and effort on all transactions made between your group’s companies - transactions are automatically reconciled in all modules, for example, automatically mirror sales orders and purchase orders in multi-company setup.
One Odoo environment for multiple companies (odoo enterprise edition)
Manage multiple companies within a single Odoo environment.
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Inventroy:
Clean and fast
Double Entry Inventory
The unique Odoo double entry inventory management allows full traceability from the supplier to the customer. Nothing is lost, everything is moved.
Mobile
Scan products in your warehouse using the barcode scanner. Control your dashboards and track orders wherever you are.
Corrected posted transactions
You are now able to update any transaction (picking, manufacturing order) after being posted through the new lock/unlock button.
Modern User Interface
A fast user interface designed for modern inventory management. Get more work done with less effort with or without barcode scanners.
Flexible
Easily manage a single inventory or a complex multi-warehouses environment by activating features on demand.
Basic Operations
Delivery Orders
Pack orders and deliver with or without barcode scanners. Odoo prepares delivery orders for you based on availabilities.
Inventory Adjustments
Do an inventory for a zone, a specific product, a lot or a pallet/box; Odoo prepares cycle counts for you.
Multiple Locations
Use hierarchical locations to structure your warehouse: zones, rows, shelves, etc.
Manufacturing, Repairs
Use extra apps to manage manufacturing orders, repairs orders, etc.
Receipts
Control incoming products and compare to what was ordered from the supplier.
Packing
Pack products in just a click and assign barcodes to packs for an easy tracking of the orders.
Scrap Products
Scrap products in just a few clicks and get clear reports on scrap: their costs, reasons and volumes.
Stock Transfers
Use the simple transfer interface to move products from one location to another.
Advanced Routing
Drop-shipping
Deliver to customers straight from your supplier based on products, orders or customers.
Cross-Docking
Unload incoming material and directly transfer to outbound gates with little to no storage in between.
Put away & Removal strategies
Define your own storage and removal strategies; fifo, nearest available zone, lifo, etc.
Pick - Pack - Ship
Design your own order process flow. Deliver to customers in one step (delivery order) or several steps: picking, packing, shipping.
Push & Pull Routes
Design your own product routes to automate transfer orders between warehouses or locations.
Multi-Warehouses
Manage all your warehouses with the same system and define replenishment rules between warehouses.
Productivity
Barcode Scanners
Nice unified interface. Use barcode scanners for every inventory operation: inventories, incoming shipments, packing orders, etc. Scan the goods and confirm the reception or sending of those only through the scanner (no keyboard needed). Support EAN13, EAN14.
Customer Portal
Your customer can track their order status into the customer portal: orders, invoices, delivery order status, etc.
Custom Alerts
Define alerts on products or suppliers that should appear for a salesperson when they make quotations.
Smart Scheduler
Odoo's scheduler will trigger all operations automatically for you based on product availabilities and forecasts of orders.
Powerful search
Search documents to process easily. Just scan a barcode or filter based on any criteria: customer, product, etc.
Replenishments
Minimum Stock
Have proposition of purchase orders (or request for quotations) created by Odoo based on your future stock forecast.
Request for Quotations
Want to negotiate a price with suppliers every time you buy a specific product? Odoo can trigger request for quotations automatically based on future needs.
Make-to-Order
Purchase raw materials or manufacture products to order. Define your own routes specific to warehouses, products, orders, etc.
Traceability
Activity Log
Have the history of all operations attached to every document (picking, delivery order, quality control) for full traceability.
Serial Numbers Tracking
Tracks manufacturer lots with barcode or serial numbers. Define and choose which transactions require tracking (delivery orders, receptions, internal moves, etc.)
Perpetual Valuation
Get your inventory valuation posted in real time in your accounting software for an accurate balance sheet in real time.
Products
Product Types
Odoo supports several product types that have different behaviour: physical products, consumables, services, digital products.
Custom fields
Add as many custom fields as you want on products to handle your business needs.
Expiration Dates
Track expiration dates on products.
Multiple unit of measures
Odoo supports multiple unit of measures and converts automatically for you: buy per tons and sell in kg.
Multiple barcodes
Create custom barcodes with specific codes to implement desired behaviors, such as a specific promotion.
Inventory Valuation
Costing Methods
Odoo WMS supports FIFO, Average Cost (AVCO) and Standard Price for product costing methods.
Landed Costs
Reincorporate landed costs into your product cost to get an accurate valuation of your inventory.
Valuation Methods
Use continental or Anglo-Saxon accounting (to record cost of goods sold)
Perpetual Inventory Valuation
Set up perpetual (real time, automated) or periodic inventory valuation mode by product.
Reporting
Dashboard
Use predefined dashboards or build your own with the advanced reporting engine. Share filters with the team.
Inventory Forecast
Get forecasts of product availabilities based on confirmed sales orders, purchase orders or manufacturing orders as well as internal moves.